Merchandise may be returned for store credit within 14 days of receiving your purchase.

All clearance items are final sale. No returns or exchanges are allowed.

To return an item please send it back to:

Attn: Brittany Armstrong
5800 West Plano Parkway
Suite 105
Plano, TX 75093

Exchanges take 2-5 business days to process once we receive them. We will send you an email notification once your return has been received. If you have any further questions regarding this matter please email orders@btbjewelry.com

If your item arrives damaged, we sincerely apologize. Please email orders@btbjewelry.com and we will make arrangements for your item to be returned.

*We do not offer refunds, only store credit. Unworn items can be exchanged for in store credit.